I don’t see what the fuss is about.
Whether or not Library 2.0 represents a dramatic new direction in library service, or is simply an outgrowth of long held principles by customer-focused librarians, is meaningless. What we’re talking about is giving users greater ability to participate (even if it has always been the intent, it hasn’t always bee, nor is it universally, the practice) in the creation, organization and retrieval of content in the library, made possible by developments in technology in ways that could not have been imagined previously.
As I see it, the only questions that matter are, is it working for us and for our users, and, what more can we do?
